Quick answer
- Promise
- 60-day money-back guarantee, described as no-questions-asked, with no bottle return required.
- Clock starts
- On the order date, not the delivery date.
- How to claim
- Email the support address on the label with your order number and a written refund request.
- One-time purchase
- Vendor states no autoship and no recurring charges.
- If they do not reply
- Follow up in writing, then escalate to your card issuer within the dispute window.
- Our read
- Genuinely good terms for this category — if you keep your receipt.
What the EyeFortin guarantee says
EyeFortin is sold with a 60-day, 100% money-back guarantee, and the vendor’s own wording says you can request a refund whether or not the bottles are empty. That last detail matters: many supplement guarantees require unopened product, which makes them close to useless because nobody knows whether a product works after one serving.
What the published terms do not specify: whether shipping costs are refunded, how long the refund takes to appear, and how partial returns on multi-bottle orders are handled. We are not going to invent answers to those. If you are considering a purchase specifically because of the guarantee, get the answer in writing from support before you order — one email, and you have a record.
| Term | What is stated | What is not stated |
|---|---|---|
| Refund window | 60 days | Whether the window runs from order or delivery |
| Product condition | No bottle return required (per vendor wording) | How partial orders are treated |
| Shipping fees | — | Whether the $15.95 international fee is refundable |
| Processing time | — | How many business days the credit takes |
| Method | Email request to support | Self-service portal — none exists |
How the EyeFortin 60 days actually run
If the clock starts at order and delivery takes a week, you have 53 days with the product; international buyers lose 10–15 working days to transit before the trial even starts. That is the practical weakness of a 60-day promise on a product the vendor frames as a months-long course.
Work backwards when you plan. Order day 0, delivery day 7 (US), start day 7. If you want a full four weeks of use before judging, you decide around day 35 and still have 25 days of cover. An international order delivered on day 18 leaves you roughly six weeks inside the window, which is workable but leaves no margin for a slow second thought.
How to request an EyeFortin refund
Send a short, factual email to the support address on the label, quoting your order number and stating that you are requesting a refund under the 60-day money-back guarantee.
- Find the order number in your confirmation email. No number, no refund — this is the single most common reason requests stall.
- Write plainly. Order number, date, package, and the sentence: “I am requesting a refund under your 60-day money-back guarantee.” You do not need to justify why.
- Ask them to confirm the return address in writing if they request the bottles back, and keep the reply. If they waive the return, keep that too.
- Keep the shipping receipt if you do post anything back.
- Follow up after five business days. Reply in the same email thread so the history stays together.
What the EyeFortin guarantee can and cannot fix
It can make a disappointing purchase financially neutral. It cannot make the product effective, and it does not cover the eye examination you may still need.
Time is the thing a refund does not return. Three months spent on a formula that does nothing for your screen fatigue is three months you could have spent on the boring interventions with better evidence: scheduled breaks, lubricating drops, an updated prescription, and a dilated eye exam if you are over 40 or have diabetes. The guarantee is a reason not to fear trying; it is not a reason to delay care.